Frequently Asked Questions

We provide fun, high-quality photo booth experiences for Weddings, Birthday Parties, Corporate Events, Baby Showers, Graduations or Special Celebrations.

We typically need about 8ft x 8ft of space for the booth and backdrop. A nearby power outlet is required within 10–15 feet.

We love setting up near the entrance so we don’t miss any guests as they arrive, but placing the booth by the dessert table is always a fun option too!

Simply reach out through our inquiry form or email us directly. We'll confirm availability, a signed agreement and retainer are required to secure your date.

Yes. A 50% non-refundable retainer is required to reserve your event date. The remaining balance is due 15 days before the event.

We accept credit/debit cards, ACH payments, Apple Pay, Google Pay, Zelle, and other secure online payment options. Payment plans are available. 

Yes! Guests receive instant high-quality prints immediately after taking photos (if printing is included in your package).

Yes! We design custom photo overlays to match your event theme, colors, or branding. We can also personalize a Welcome Screen!

Setup typically takes 45–90 minutes, and we arrive early to ensure everything is ready before guests arrive.

Yes, but outdoor setups that are full covered, have a solid back up plan, AND a trusted planning team on-site for the duration of the event. There are no refunds for inclement weather and outdoor setups. 

Wi-Fi is not required for taking photos or printing. However, it helps enable instant sharing features. Photos are shared as soon as we are connected.

We recommend booking as early as possible or at least 4–8 weeks in advance, especially for weddings and around the major holidays, as dates fill quickly.

Yes, absolutely! You’re welcome to provide your own props on the day of your event. We’ll coordinate with your point of contact to make sure everything is received at our setup.

You can choose to use our curated themed props, your own, or a mix of both—it’s completely up to you and your vision for the day.

We also offer custom props for an additional fee. We can either design them for you or professionally print a design you already have.

Absolutely. Guests can instantly share photos via text, email, QR code download, or Airdrop (apple).

Within fifteen (15) days of the event date, no refund of any payments made will be provided. If the Client cancels more than fifteen (15) days prior to the event date, all payments made will be refunded minus the non-refundable 50% retainer.